Frequently Asked Questions (FAQs)

General Information

  • What does The Site Supply Company specialize in? We provide high-quality corporate clothing, workwear, high-visibility clothing, and PPE for businesses of all sizes.
  • Where is The Site Supply Company located? Our headquarters are in Stockport, Greater Manchester, UK.
  • How long has The Site Supply Company been in business? We have over 20 years of experience in the industry.

Ordering and Delivery

  • How can I place an order? Orders can be placed directly through our website or by contacting our sales team.
  • What is the delivery time for orders? Delivery times vary depending on the product and location. Please check the estimated delivery time during checkout.
  • Do you offer free delivery? Yes, we offer free delivery on orders over £100.

Customisation

  • Can I customise my workwear or corporate clothing? Yes, we offer in-house printing and embroidery services to add your company branding.
  • What is the process for customising clothing? Simply upload your logo or design during the ordering process, and our team will handle the rest.

Returns and Exchanges

  • What is your return policy? We accept returns within 30 days of purchase, provided the items are unused, in their original packaging and not customised.
  • How do I initiate a return or exchange? Contact our customer service team with your order details to start the process.

Customer Support

  • How can I contact customer support? You can reach us via email at info@sitesupplyco.com or by phone at 0845-009-6750.
  • What are your customer service hours? Our team is available Monday to Friday, 8 AM to 5 PM.

Need help with anything?

Have a look at the customer guides below or alternatively, contact us with any questions.


Customer Guides