Returns
To return goods for exchange or refund, please ensure that the following conditions are met:
- The goods are in perfect, re-sellable condition
- The goods were received within the last 14 days
- The items are not printed (unless we made a mistake)
- The customer covers the cost of returning and re-sending the goods
To initiate a return, please send the goods to our postal address with the following information:
- Your name and address
- Contact telephone number
- Order ID reference number
- A description of the returned goods and the reason for return
- Include any requested replacements.
Please note that we must receive and check the goods before issuing replacements or refunds.