Step-by-step guide
to placing an order

Welcome to Site Supply Co, your trusted source for high-quality safety and corporate workwear. Our mission is to provide durable and reliable products that ensure safety and professionalism in the workplace.

Creating an Account

To start shopping, you can create an account. Follow these steps:

  • Visit the Site Supply Co website.
  • Click on "My Account" at the top right corner.
  • Select "Create Account".
  • Fill in the required details (name, email, password, etc.).
  • Confirm your email address.

Browsing Products

Explore our wide range of products through the following categories:

  • Corporatewear
  • Workwear
  • High Visibility Clothing
  • PPE (Personal Protective Equipment)

Use the menu to navigate these categories or utilize the search bar for specific items.

Placing an Order

Once you've found the products you need, follow these steps to place an order:

  • Select the desired product.
  • Choose the quantity and size.
  • Click "Add to Cart".
  • Review your cart and make any necessary adjustments.
  • Click "Proceed to Checkout".

Placing an Order with Customised Products

We offer customisation options to add your company branding to our products. Here's how you can customise your order:

  • Select the desired product.
  • Choose the quantity and size.
  • If the item can be customised the option to customise will be displayed.
  • Follow the instructions to upload your logo or design.
  • Review the customisation details and confirm.

Checkout Process

Checkout Process
Complete your purchase by following these steps:

  • Enter your shipping details.
  • Select your payment method (credit card, PayPal, etc.).
  • Review your order summary.
  • Confirm and place the order.

Returns and Exchanges

If you need to return or exchange an item, please review our policy:

  • Returns and exchanges are accepted within 30 days of purchase.
  • Items must be in their original condition.
  • Customised items may not be returned.
  • To initiate a return or exchange, contact our customer support.

Customer Support

For any assistance, reach out to our customer support team:

  • Phone: 0845 009 6750
  • Email: info@sitesupplyco.com
  • Live Chat: Available on the website

FAQs

Here are answers to some common questions:

  • How do I reset my password?
    Click on "Forgot Password" on the login page and follow the instructions.
  • What are the shipping options?
    Orders over £100 ex VAT receive free shipping.
  • Do you charge an artwork set-up fee?
    No. Artwork creation, proofs, and any help you may need are all free of charge.

Thank you for choosing Site Supply Co. We are here to support you with any questions or concerns. Happy shopping!

Need help with anything?

Have a look at the customer guides below or alternatively, contact us with any questions.


Customer Guides